Data We Collect
Minimization-firstWe collect only what we need to deliver the course experience, process payments, keep our platform secure, and comply with applicable laws. We do not sell personal data.
Identifiers & Account Details
- Name (optional), email, password hash, account status
- Billing address if required for invoices/taxes
Course Activity
- Progress, lesson completion, downloads
- Preferences like language, accessibility settings
Support & Communications
- Messages you send, attachments you choose to include
- Service notices (transactional emails)
Device & Security Signals
- IP address, user-agent, timestamps, login events
- Anti-abuse logs to prevent fraud and attacks
How We Use Data
Provide and improve courses
Create and manage accounts, deliver lessons, remember preferences, measure performance, and fix bugs.
Detect and prevent fraud
Protect our users and infrastructure by monitoring suspicious activity and enforcing security controls.
Comply with legal obligations
Maintain accounting/tax records, respond to lawful requests, and keep audit trails where required.
Legal Bases (Where Applicable)
Depending on your location, we process personal data under one or more legal bases:
Contract
To provide purchased courses and essential platform functionality.
Legal obligation
To comply with tax, accounting, and regulatory requirements.
Legitimate interests
To secure our service, prevent abuse, and improve reliability.
Consent
For optional preferences (e.g., non-essential cookies where required).
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, object, restrict processing, and request portability. You may also withdraw consent when processing is based on consent.
Request assistance with a privacy action
Use the form below. We’ll respond as required by applicable law.
Contact
Phone
Mailing
TrustLane Privacy Desk
447 Mission St, Suite 410
San Francisco, CA 94105